Information for guests
Privacy policy
In plain language: what details we need from you, why, and how long we keep them.
Who processes your data
The data controller is Martin Kohl, Company ID (IČO) 65719204, Horní Malá Úpa 110, 542 27 Malá Úpa, Czech Republic (operator of the Lesní zátiší guesthouse and restaurant). For any questions, e-mail ubytovani@lesni-zatisi.eu or call +420 603 503 049.
Enquiries and bookings
When you send us an enquiry (via the form, by e-mail or by phone), we process the details you give us: name, e-mail, phone number, dates of stay, number of guests and the content of your message. We need them to reply to you and arrange your stay – this is pre-contractual processing at your request (Art. 6(1)(b) GDPR).
An enquiry sent via the form is stored in the administration of our website and a copy is e-mailed to us and to you. Enquiries that do not lead to a booking are deleted within 12 months at the latest.
Accommodation
When you stay with us, we are required by law to keep a register of guests (for the local tourist tax and, for foreign nationals, the statutory reporting duty). We keep these records for the period set by law and pass them only to the authorities entitled to them. Tax and accounting records are kept for the period required by accounting and tax legislation.
Cookies and visitor statistics
- The website uses no advertising cookies, social plug-ins or embedded third-party maps. Fonts and maps are hosted directly on our server.
- If you consent in the banner on the website, we measure traffic with Google Analytics (anonymised IP address). Without your consent nothing is stored or sent; you can change your choice at any time via the “Analytics settings” link in the footer.
- When you switch between the winter / summer view or respond to the analytics banner, your browser stores your choice (localStorage) so that it is remembered. Nothing is sent to us.
- The weather forecast on the home page is downloaded by your browser directly from the Norwegian Meteorological Institute (MET Norway, api.met.no), which thereby learns your IP address, just as any other website would.
- Links to Mapy.com, Google Maps, Waze or Google reviews lead to websites run by other operators, which follow their own rules. You only visit them if you click a link.
- Like any other server, the web server briefly logs technical access data (IP address, time, page) for security and troubleshooting purposes.
Your rights
You have the right to ask us for access to your data, to have it corrected or erased, to restrict processing, to data portability and to object to processing. Just write to us. If you believe we are not handling your data correctly, you may contact the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Praha 7, uoou.gov.cz).
Photos and maps
Photos of the places to visit come from Wikimedia Commons and are used under Creative Commons licences – the authors are credited next to the photos and on the Area and trips page. The maps are rendered from data © OpenStreetMap contributors.
Effective from 6 November 2026.